If you’ve entered a BOTB competition, you may be curious about what happens if your entry is selected. One of the first steps in their winner contact process is a phone call from the BOTB team.
Understanding how and when this call might take place can help you identify it correctly and know what to do next. In this blog post, we’ll outline how BOTB typically makes contact, what type of number they use, how to verify whether a call is legitimate, what happens if you miss it, and the steps that follow confirmation.
Read on to learn more.
How Does BOTB Contact Winners?
If you’re the selected winner, BOTB reaches out directly. The team usually makes initial contact by calling the phone number linked to your account.
This phone call is often the first moment you learn something may have gone your way. If there's no answer, they may try again, or follow up with an email or text inviting you to respond.
To keep things straightforward, it helps to have up-to-date contact details on your account, making it more likely you'll receive messages without delay.
These calls come from a recognisable type of number, which we’ll explore in more detail next.
What Number Do BOTB Call You From?
If BOTB calls, the number will likely appear as a UK landline—commonly with a London area code such as 020. While the exact digits might vary depending on who is calling or which line is used, this style of number tends to stay consistent.
This gives you something familiar to look for. If you see a number like that on your screen, it could be the start of a significant moment.
If there’s ever any uncertainty, you can cross-check it with details listed on BOTB’s official site or reach out to their support team before calling back. But why do they stick to this sort of number?
Why Does BOTB Use a Specific Number to Call Winners?
Sticking with a recognisable type of number helps keep things straightforward. When someone is expecting a UK landline—especially one with a London prefix—it becomes easier to spot the real thing.
This consistency acts as a kind of filter. It allows you to compare what you see on your screen with what BOTB typically uses. If something feels off, you’re more likely to pick up on it and can take steps to confirm.
So, what if a call does come through, but you aren’t able to pick up?
Can You Miss a Call From BOTB?
It’s entirely possible to miss the first call—your phone might be off, on silent, or out of range. If that happens, BOTB generally tries again. They may also follow up with an email or text message asking you to get in touch.
Not answering straight away doesn’t mean you miss out. However, it does help to be aware that a call might be coming and to keep an eye on your inbox and voicemail after entering a competition.
If a message arrives and you're unsure whether it’s genuine, there are easy ways to find out.
How to Check If a BOTB Call Is Genuine
A genuine call from BOTB usually follows a certain pattern: it comes from a UK landline, often with an 020 code, and lines up with the contact info listed on their website.
If something doesn’t feel quite right—maybe the caller’s tone is off, or they ask for something unusual—you can pause the call. You’re free to end it and contact BOTB through their official channels to double-check before continuing.
Emails from BOTB also follow clear branding and are sent from addresses you can verify. You’re never expected to make snap decisions or provide sensitive information without confirmation.
Once everything is confirmed, the next phase begins.
What Happens After BOTB Confirms Your Win?
If you win, and your win is officially confirmed, BOTB will take you through a verification process. This usually involves providing documents to show your identity and age, which helps ensure everything is awarded properly.
After that, the team walks you through what comes next. Depending on the competition, this may include delivery arrangements or a conversation about prize options.
If multiple options were offered in the competition, they’ll clearly explain what’s available, so you can make an informed choice based on what suits you best.
You’ll receive written confirmation outlining what’s been agreed, along with next steps. The team is available to answer questions throughout, whether it’s about paperwork or timing.
From that first call to the point where the prize is in your hands, the process is laid out clearly—step by step.
**The information provided in this blog is intended for educational purposes and should not be construed as betting advice or a guarantee of success. Always gamble responsibly.